AeBA Events Pvt Ltd.

 

Cancellation and Refund Policy

 

Effective Date: 01/01/2023

Thank you for choosing our services. We strive to provide the highest level of service and customer satisfaction. Please carefully review our Cancellation and Refund Policy before making a purchase, as it outlines our strict no-refund policy.

1. No Refunds

All sales are final. Once a purchase is made, no refunds will be issued under any circumstances. We encourage you to thoroughly review all product or service details and ensure that the item meets your needs before completing the transaction.

2. Cancellation Policy

2.1 Service-Based Purchases:

  • Before Service Commencement: You may cancel your service request up to 24 hours before the scheduled start time. However, no refunds will be issued, and any payments made will be retained as a credit toward future services, valid for up to 1 year.
  • After Service Commencement: Once a service has begun, it cannot be canceled, and no refunds or credits will be issued.

2.2 Product-Based Purchases:

  • Orders may be canceled before they are shipped. Please contact us immediately if you wish to cancel an order. However, we do not provide refunds for canceled orders; instead, the amount paid will be retained as a store credit, valid for up to 1 year.

3. Exceptions

The only exceptions to our no-refund policy are as follows:

  • Defective Products: If a product you receive is defective or damaged, please contact us within [Insert Number of Days] days of receipt. We will arrange for a replacement or issue a store credit.
  • Service Not Rendered: If we are unable to provide the service you purchased due to unforeseen circumstances on our part, we will offer a rescheduling option or issue a store credit.

4. Contact Information

If you have any questions or need assistance with cancellations or other issues, please contact our customer support team at [Insert Contact Information]. We are here to help and will do our best to resolve any concerns.

5. Policy Changes

We reserve the right to modify this Cancellation and Refund Policy at any time. Any changes will be posted on this page with an updated effective date. It is your responsibility to review this policy periodically.

By making a purchase, you acknowledge that you have read, understood, and agreed to the terms of this Cancellation and Refund Policy.